• Answering the customer’s call on time, politeness in communication. Taking the correct address of the customer, proving exact information on the time span the taxi will arrive.
• Correct coordination of the nearest taxi.
• Clean and comfortable vehicles.
• Polite drivers, attentive towards the customer, with many years of experience in this profession but also recently trained by the company to carefully listen to the customer’s needs, to be respectful and kind.
• We take regular feedback from our customers to see how happy they are with our service and how we can yet improve.